Mobile Banking

You use your smart phones all day, every day.  It makes your life easier and keeps you connected! With our mobile app and texting service you are always connected to your Neighbors accounts, all day, every day.  You can check your balances, transfer funds, and even deposit checks whether you’re on the go, or on the couch.

Always Connected

No matter how far you travel, you’ll always be able to monitor your accounts as long as your phone has a mobile connection.

There's an App For That

Once you’ve got your mobile app set up with us, you can use it to:

  • Monitor your account activity from any place with a mobile connection.
  • Check your balances and view transaction history.
  • Transfer funds, pay bills, and set up auto-pay.
  • Apply for a loan.
  • Deposit checks with Mobile Deposit.
  • Locate ATMs and communicate with us.

How It Works

These apps are free for our members and easy to use. Here’s how:

  • Sign up for our free Online Banking service.
  • Download and install one of the apps listed below.
  • Tap on the app, enter your account information and password.
Once you’re set up, you’ll be able to manage all of your Neighbors Credit Union accounts with just a tap of your finger.
Learn More

Download the free Neighbors Credit Union app

Download from The App Store
Download from Google Play
Download from Amazon App Store

Keep Your Accounts Secure

To keep your accounts, and your phone itself, secure you should consider ways of securing your phone from unauthorized access. Within your phone’s security settings, you will find ways of setting up passwords and pins. You could also opt for biometric logins, using your fingerprint or face.

Refinancing Your Home​

With text messaging, you can check your account balances, transfer funds, and do many other things. If you receive a text from us it will come from our dedicated texting line: 314-794-6301. PLEASE NOTE: We will NEVER ask you for any personal information via text, such as your account numbers. If you receive a request asking for such information, do not reply to it and call us directly at 314-892-5400. You don’t need to install our free banking app in order to text with us, but you will need to set up a free Online Banking account.

Frequently Asked Text Message Banking Questions​

Will I be charged for Text Message Banking?
Our Text Message Banking service is free. However, standard text messaging fees from your wireless carrier may apply. Please check with your mobile phone carrier if you are not sure what fees apply when you send and receive text messages.
Yes, as long as you have text messaging enabled with your mobile carrier and use a carrier that the service supports. Please check with your mobile carrier if you are unsure.
You can text back “stop” to 454545 on your activated cell phone, or you can return to the mobile banking page and click the Deactivate link next to your mobile device number.
Just follow these steps:
  • Log in to Online Banking*
  • Click on “Additional Services” within the green menu bar
  • Click on “Mobile Banking & Alerts” on the drop-down menu
  • Under “Text Message Banking,” click on “Activate”
* Message and data rates may apply from your wireless carrier. Must be enrolled in online banking to activate.

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