Financial Hardship Assistance Request

We are here to assist you. Depending on your financial hardship, Neighbors Credit Union has numerous options to assist you. Once you provide all the requested documentation, we will be able to evaluate your financial hardship and see which option works best for you. We have options for short term and long-term assistance such as repayment plans, extensions, and loan modifications. Send us all requested documents to expedite your request. By contacting us, you have already taken the first step. We need you to provide information and documentation to help us understand your financial hardship. Once your packet has been received and completed, we will contact you regarding your available options and next steps to take. Have questions? Don’t hesitate to contact a member solution team advisor for any questions or information requested in your packet. You can reach an advisor at 314-892-5400 or by email at [email protected].

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