Important Notice!
Mobile Deposit is now available! We’re bringing Mobile Deposit back through a temporary solution while we continue working with our vendor to restore full capabilities.
What to expect during this temporary service solution:
As usual, select “mobile deposit” from within the mobile app and as prompted, take a photo of the front and back side of the endorsed check you are depositing and submit.
NOTE: You will not see the deposit immediately in your transaction history. Deposits will process on weekdays at scheduled batch times – 11 AM, 2 PM, and 5 PM.
Your deposit will process in a scheduled batch following the time you submit your deposit. After the batch processes, you will see the deposit in your transaction history and the first $275 of your deposit will be available immediately. The usual hold time will apply to deposit funds greater than $275.
Mobile deposits submitted after 4 PM on business days, on weekends, or on holidays will not process until the next business day (for example, a mobile deposit submitted on Friday evening will not process until the 11 AM batch the following Monday morning).
One important reminder: if you’ve successfully submitted a check through mobile deposit, please do not deposit it again at a branch.
This temporary service solution is expected to be in place for the next 6-8 weeks. We understand this is different from what you’re used to, and we appreciate your flexibility and patience as we work to restore this convenient service.