Access Your Accounts Anytime, Anywhere.

Coming Soon - Text Messaging Service with Neighbors

We are excited to introduce yet another way that you, our valued member, can stay connected to your credit union. Our new Text Communication Service will make it even easier for you to quickly receive communications from us. Don’t be surprised if you receive a text from Neighbors CU’s dedicated text line 314-794-6301.

PLEASE NOTE: We will NEVER ask you to provide your member number, account numbers or personal information over these text messages. If you receive a request asking for any such details via text, do not respond, delete the text, and contact us directly at 314-892-5400.

We have always sought to provide you with awesome experiences, accurate information and secure account management. When you start using our Text Communication Service, you will receive all of the above, all with the same level of service you have come to expect from us.

Mobile Banking

It’s simple to take your finances with you wherever you go. With our free¹ Mobile Applications, Mobile Text Banking and Mobile Web Banking, you have the freedom to:

Check your balance instantly, whenever you need to know.
Monitor account activity while you’re out and about.
Transfer funds on the spot.
And more!

Best of all — advanced security helps to keep your information safe. And you simply enter the same password you use for Online Banking. (To access our free Mobile Banking, you must first sign up for our free Online Banking.)

Mobile Applications

Whether you’re out shopping, at the dentist or watching television, you can easily and securely manage your money with our free¹ mobile app.

Download our mobile app to:

Check account balances
View account transaction history
Transfer funds between eligible accounts
Deposit checks with Mobile Deposit
Pay bills on the spot
Apply for a loan
Locate an ATM
Contact Neighbors Credit Union quickly

Click here to view a demo of the Android App.
Click here to view a demo of the iPhone App.

Download Our Free Mobile Apps

Click here to download the free Neighbors Credit Union app from Google Play for Android smartphones and tablets.
Click here to download the free Neighbors Credit Union app from iTunes Store^®for Apple iPads and iPhones.
Click here to download the free Neighbors Credit Union app from Amazon Appstore for the Kindle tablet.

Text Message Banking

To use Text Message Banking, text one of the short commands below to 454545 and you'll receive a text message response within a minute.

bal - Primary account balance
bal all - All account balances
bal check - Account balance of checking accounts
bal save - Account balance of savings accounts
last - Last 5 transactions on primary account
trans - Transfer funds to primary account
help - Help on keywords
stop - Deactivate service
(Keywords are not case sensitive)

Frequently Asked Text Message Banking Questions

Q: Will I be charged for Text Message Banking?
A: Our Text Message Banking service is free. However, standard text messaging fees from your wireless carrier may apply. Please check with your mobile phone carrier if you are not sure what fees apply when you send and receive text messages.

Q: Will Text Message Banking work on my phone?
A: Yes it will, as long as you have text messaging enabled with your mobile carrier and use a carrier that the service supports. Please check with your mobile carrier if you are unsure.

Q: How do I deactivate the Text Message Banking service?
A: You can text back "stop" to 454545 on your activated cell phone, or you can return to the mobile banking page and click the Deactivate link next to your mobile device number.

Click here to view a demo of Text Message Banking.

How to Activate Text Message Banking

Log in to Online Banking
Click on "Additional Services" within the green menu bar
Click on "Mobile Banking & Alerts" on the drop-down menu
Under "Text Message Banking," click on "Activate"

Mobile Web Banking

To access Mobile Web Banking with your web enabled phone, go to https://mobile.neighborscu.org and log in using your existing Online Banking identification. No information is stored on your mobile device.

With Mobile Web Banking, you can:

View account balances and transactions
Conduct transfers between accounts
Authorize bill payments to payees set up in online banking

Frequently Asked Mobile Web Banking Questions

Q: What does Mobile Web Banking cost?
A: Mobile Web Banking from Neighbors Credit Union is free, but you are required to subscribe to a data plan through your wireless provider. You should check with your wireless provider if you are not sure whether additional fees might apply.

Q: How does Mobile Web Banking work?
A: From a mobile device with Web browsing capabilities and an active data plan, all you have to do is open a browser and enter Neighbors Credit Union’s URL, https://mobile.neighborscu.org, to access the mobile banking home page.