eStatements
Access Your Account Statements Anytime, Anywhere.
eStatements
Have you made the switch to eStatements yet? This free service makes your monthly statements available to you electronically, helping you reduce clutter and learn about your account activity faster. Plus, eStatements are available through Online Banking and Mobile Banking, so you can rest easy knowing that your account information is secure.
How Does It Work
The beginning of each month, we will notify you by email that your new eStatement is available. You then log into online or mobile banking at your convenience to view, print and/or save your new statement.
eStatements are retained on a rolling 24-month cycle. So, you can go back to review and print prior statements if needed.
How do I sign up?
- Log in to Online Banking on our mobile app*
- Click “eStatements”
- Click on “Sign Up” within the new screen
Download the free Neighbors Credit Union app
Frequently Asked eStatement Questions
Can I receive both paper statements and eStatements?
No. You are able to save your statement in PDF format to your personal computer or print out a copy of your statement.
Can I stop eStatements and go back to your paper statements?
You can stop eStatements within online banking.
- Log in to Online Banking
- Click on “eStatements”
- Click on “Update Account” button
- Click “Unenroll” button
Is personal information contained within the eStatements notification?
No. The email notification sent to you does not contain your account number or a summary of account activity.
Will I miss out on the great offers that come with my monthly mailed statement?
No. With eStatements, you will receive an electronic version of the same inserts that came with the paper statements.
* Message and data rates may apply from your wireless carrier. Must be enrolled in online banking to activate.
